You must have the following skills to be successful in an online course:

General Skills

• Start up, shutdown, or restart your computer
• Typing
• Use a Mouse to navigate
• Scrolling - to view and move within an entire page
• Install/uninstall software and plug-ins
• Use a CD-ROM
• Connect to and use the Internet

Program Management Skills

• Start and quit programs
• Word processing - cut, paste, rename, delete, save, and retrieve text, pictures and files
• Desktop features - resize, move, maximize, minimize, and close windows

File Management Skills

• Create, rename, delete, copy, and move directories, folders, and files
• Transfer, download, upload

Communication Skills

• E-mail - create, send, forward, reply, save, group mail, and attachments
• Discussions Boards - post, send, and review messages
• Chats - follow proper etiquette for live chats

Troubleshooting Skills

• Always check with instructor and course materials for any additional requirements.