Make sure and speak up right away when you are having technical difficulty!

In some instances Blackboard or a supporting network server may be down for any number of reasons: maintenance, power outages (scheduled, unscheduled, weather related, etc). Try not to panic. 

If the outage or maintenance is scheduled, instructors and students will be notified prior to the downtime. 

When you experience any technical difficulties:

• Aways start with your instructor first. They are your direct reporting supervisor and even if they are unable to fix the issue they need to be made aware you are experiencing the issue. 
• You can then contact the 24/7 Blackboard Support Help Desk at lit-bbsupport@lit.edu or 936-294-4395.